The pilot

Real vehicles, real ROs, your techs holding the tablet.

We're pre-pilot, which means AceDx has not yet been proven on a working floor. That is exactly the problem this fall is meant to solve, and we would rather say so than sell around it.

AceDxReading from Autel MaxiSys
RO-4471
2019 Silverado 5.3L · 128,442 mi
Best call
87PERCENT
Ignition coil, cylinder 1
Swap and retest before you touch the plugs.
Part D513CLabor 0.6 hr
Evidence
DTC P0301DTC P0300Cyl-1 misfires 2,914Freeze frame 1,842 rpm
Not confirmed: compression on cyl 1 untested. Call does not rest on it.
Amber · awaiting retest
What we ask of you

Four things.

Real vehicles
Cars you were going to fix anyway. We’re not asking you to stage anything or set time aside.
Real repair orders
The diagnostic cases have to be live work. A pilot on clean demo data teaches nobody anything.
Techs who’ll push back
The single most valuable thing you can give us is a tech who tells us the tool is wrong, and why. A quiet pilot is a wasted one.
Your diagnostic data
It comes to us and it trains the engine. That’s a condition of the service, not a setting. See below before you decide.
What you get

Four things back.

The tool, free
For the full pilot. We need the cases more than we need the revenue right now, and pricing isn’t set.
A direct line
Not a ticket queue. When something is wrong you tell a person who can change it.
Influence
The shops in the pilot decide what this becomes. What breaks on your floor is what gets fixed first.
Your tools confirmed
We verify AceDx against the exact scan tool on your cart, and list it publicly with your shop’s name if you want the credit.
Data: read this part

Your diagnostic data comes to us. That’s the deal.

It belongs in the middle of the page, not in a terms link at the bottom.

Using AceDx means agreeing that the diagnostic data it reads becomes ours to learn from. Every repair order that runs through the tool goes back into the engine that makes the next call. There is no opt-out and no version of the service without it.

That is not a clause we’re hoping you skim. It is the mechanism. A diagnostic engine that doesn’t see real cases stays frozen at whatever it knew on launch day. The reason it will get sharper on your platforms is that shops like yours put real faults through it. You get the benefit of every other shop’s hard-won verdict, and they get yours.

You’ll have the full terms in writing before a single RO goes through. If that trade isn’t one you want to make, we’d rather you close this page now than find out in month two.

Fit

Who this is for, and who it isn’t.

A pilot with the wrong shop wastes your time first and ours second.

A good fit if

  • You do real driveability and diagnostic work, not just maintenance
  • You already run a professional scan tool your techs know
  • Comebacks on diagnostic jobs are a number you actually think about
  • You can stand a tool being wrong in front of you while it earns its keep

Not yet, if

  • You need a finished, proven product with published accuracy numbers today
  • Your diagnostic data can’t leave the building for contractual reasons
  • You want a dongle you can hand a customer
  • Nobody on the floor has the patience to tell us when it misses

Tell us about your shop.

What you run, what you're running into, and what your comebacks look like. A person reads every one of these and answers it.

No spam. A person reads every one of these.

Joining the pilot means agreeing that the diagnostic data AceDx reads becomes ours, and trains the engine. Read what that means before you send this.