You are on a clock, on a car somebody needs back today. A list of nine possible causes is not help. It is the same problem, retyped.
Both of these are answers to the same car. Only one of them is a decision you can act on.
Flat rate doesn’t pay for the forty minutes you spent deciding what to test first.
Everything AceDx writes to the repair order is a record of what you were told and what you decided. That cuts both ways, and mostly it cuts your way.
When a car comes back and somebody asks what happened, “I made a judgment call” is a weak position. “Here is what the data said, here is what I did, and here is why” is not.
And when you overrule the tool and you’re right, that’s in the record too.
No, and not as a reassurance. It is a description of what it does. It reads data and weighs evidence. It doesn’t drive the car, feel the miss, hear the noise, put hands on a connector, or decide what to tell a customer. Every one of those is the job.
What it replaces is the twenty minutes you spend at the start of a driveability job deciding where to begin.
Overrule it. It takes one tap, and the evidence it used is right there so you can see where it went off. The retest catches it too, and the call never goes green.
We’d rather it be catchably wrong than confidently wrong, which is the failure mode of every tool that just talks.
No. It reads what your existing tool already pulls. Nothing changes about the box on your cart or how you use it.
The disagreement is logged, and we think that’s right. A tool that’s consistently wrong on your platforms is something the shop needs to know. It’s a record of a decision, not a demerit.
Genuinely. That's what the pilot is for. If it can't hold up on the cars in your bay, we need to know that before anybody pays for it.